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Privacy Policy

Infinite Soul Vibes LLC Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from infinitesoulvibes.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

Infinite Soul Vibes LLC will automatically collect certain information when you visit our Site about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

DEVICE INFORMATION

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies visit http://www.allaboutcookies.org.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

ORDER INFORMATION

Furthermore, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from users including your name, billing address, shipping address and various methods of payment information (including valid credit card numbers, type, expiration, or other financial numbers, Infinite Soul Vibes E-Gift Cards), email address, and phone number. We refer to this information as “Order Information”.

PERSONAL IDENTIFYING INFORMATION

Much of the Personally-Identifying Information collected by Infinite Soul Vibes LLC about users is information provided by users when (1) registering for our mailing and email lists, contests, sweepstakes, and product update,  (2) communicating with us, and (3) creating a public profile. That information may include each user’s name, address, email address and telephone number, and, if you transact business with us, financial information such as your payment methods (valid credit card number, type, expiration date, Infinte Soul Vibes E-Gift Cards or other financial information). We also may request information about your interests and activities, your gender, age, date of birth, username, hometown and other demographic or relevant information as determined by Infinite Soul Vibes LLC from time to time. Users of the Product are under no obligation to provide Infinite Soul Vibes LLC with Personally-Identifying Information of any kind, with the caveat that a user’s refusal will prevent the user from using all product features.

ISV Stars Rewards Program:

Rewards points are non transferable. Once you have redeemed your rewards, rewards are Final. We will not re issue you a new set of points if you made a mistake and redeemed you rewards.

Contests, Giveaways, Special Offers, and Surveys. On occasion, we will provide you with the opportunity to participate in a contests, giveaways, receive a special offer, or provide us with feedback via a survey. To make these services available to you, we will use the email address and name you provided us when you registered.

HOW DO WE USE YOUR PERSONAL INFORMATION?

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Also,  we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

SHARING YOUR PERSONAL INFORMATION


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DISCLOSURE POLICY

As an Amazon Associate, I earn from qualifying purchases using Amazon affiliate links. Many of my posts contain affiliate links. If you click on any of my affiliate links and buy something from Amazon I may receive a commission at no added or extra costs to you the buyer. Mentions of associated products, within my website or blog may or may not be noted as an affiliate in every reference. 

USER GENERATED CONTENT

We give you the ability through the Site to engage with Infinite Soul Vibes LLC and others in public exchanges of social media, and these include opportunities for you to provide comments, reviews, text, images, videos or recommendations, and other input via the Site (collectively, “User-Generated Content” or “UGC”). Please understand that, if you include Personally Identifiable Information in User-Generated Content, others will be able to read, collect, re-publish, and otherwise freely use the Information. We are not responsible for Personally Identifiable Information you decide to include in UGC, and we will not take down, remove, or edit User-Generated Content, except as required by Applicable Law. If you include in your User-Generated Content any Personally Identifiable Information relating to others, you represent that you have full permission and authority to do so.

BEHAVIORAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK:   Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS:   If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

In addition, if you are a European resident that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Also, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION:   When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


CHILDREN:   The Site is not intended for individuals under the age of 13 years old.

The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain Personally-Identifying Information from anyone under the age of 13, unless or except as permitted by law. Any person who provides Personally-Identifying Information through the Site represents to us that he or she is 13 years of age or older. If we learn that Personally-Identifying Information has been collected from a user under 13 years of age on or through the Site, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Site or has otherwise transferred Personally-Identifying Information to the Product, please contact Infinite Soul Vibes LLC at our contact information below to have that child's account terminated and information deleted.

CHANGES:   We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

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CONTACT US
If you have any questions, please contact us by e‑mail at

support@infinitesoulvibes.com 

Effective as of January 13, 2020