Returns, Exchanges, Refunds, Problem Orders Policies
All Items are personalized and made-to-order. Therefore, All Orders are Final and do not qualify for Return, Exchange, Refund or Credit.
Notice: Please recheck your Order for accuracy before submission to Infinite Soul Vibes LLC.
Returns and Exchanges:
No Returns and Exchanges. All items are personalized and custom-made orders.
All items are personalized and Made-to-Order and DO NOT qualify for a Refund.
Input Wrong Address or Order Information?
You are responsible to input accurate shipping address and order information. We will not update your order and/or your address once your order is placed.
Damaged/ Problem Order:
If your delivery contained a damaged or wrong item, or an engraving error, then please report this ITEM :
(Step 1) within 3 days of receipt of the item in question (Step 2) your Order # and (Step 3) Proof of photo image(s), attached.
If not reported, as stated in the above 3 Steps, we will not consider your replacement issue.
Please email : email@example.com
In order to address your questions and serve you better, please email :